Frequently Asked Questions

GENERAL PARK RULES:

LIABILITY OF THE GUARANTOR

• Each visitor is responsible for their behavior and must adhere to the rules and instructions of the park staff.
• Parents or guardians are fully responsible for the care and safety of children under 14 years of age. Children under 14 years of age may enter the park without an accompanying adult only with written parental consent.
• It is forbidden for individuals whose health condition may pose a risk to themselves or others (e.g., heart, blood pressure, nervous system disorders, pregnancy, etc.) to participate in attractions.
• A person who chooses to participate in recreation assumes responsibility for their own fitness and potential consequences.
• Visitors are solely responsible for ensuring they have appropriate safe attire for the attractions. Choose athletic, non-restrictive clothing and footwear (closed-toe shoes with non-slip soles are best). 
• Individuals caught without a ticket will be fined €100.

Money for purchased tickets or gift vouchers is non-refundable.

CHILD CARE

• Children under 14 years of age must be accompanied by an adult. 
• When enjoying attractions, it is mandatory to comply with age, height, and weight restrictions. The exact information for the respective restrictions is indicated at each attraction.

queue at the checkout and entertainment

• Please be respectful to other visitors and wait patiently in line.
• It is forbidden to harm yourself and others with your behavior.

Responsibility for personal belongings

• The adventure park is not responsible for visitors' belongings (including lost, stolen, or damaged items).

FORBIDDEN

• Visit the adventure park with animals, as children's safety in the park is the top priority.
• Bringing or using scooters, bicycles, rollerblades, or other speed-developing vehicles (mechanical or motorized) on the park grounds;
• Entry to the park grounds and recreational activities is prohibited for individuals under the influence of alcohol or other psychoactive substances. Additionally, consuming alcohol or other intoxicating substances on the adventure park grounds is forbidden.;
• Do not bring items that are dangerous to yourself, others, and the environment, such as weapons, sharp objects, fireworks, etc.
• Go to areas designated for staff.
• Smoking (except in designated areas).
• Light fires, except when using the grills in rented gazebos.
• Damage amusement park facilities, inventory, equipment, and personal protective equipment provided to individuals;
• Littering, polluting, or otherwise harming yourself, others, or the environment is prohibited.
• Park staff reserve the right to refuse entry to individuals whose behavior or condition may endanger the safety or well-being of other visitors.

Photography and filming

• By entering the park, you agree that you may be photographed or filmed by park staff for marketing and communication purposes. If you do not agree, please inform a park staff member before beginning your visit. 
• Visitors to the park may only take photos and videos for personal use, without capturing other visitors without their permission.

UNEXPECTED EVENTS

• If you are injured or another unforeseen incident occurs, immediately inform park staff. In case of an emergency threatening life or health – immediately call emergency number 112 and, if possible, immediately inform park staff.

LIABILITY FOR NON-COMPLIANCE WITH RULES

• If a visitor breaks the rules, does not respond to staff remarks, or endangers the safety of others, park staff have the right to ask the offender to leave the premises, and the visitor must comply with such a request. In this case, money for the ticket will not be refunded.

If you have any unclear points or questions, please always contact the park staff or administration.